Contact Us

Get in touch

We are moving! : Due to warehouse relocation, we are taking an extended break and will be closed from Dec 3rd to Jan 6th. Our last day for shipping this year will be Monday 2nd December. Online ordering is closed and will resume Jan 6th.

 

Shipping:  Orders are dispatched Monday to Thursday.

Instrument specific enquiries:

We are not a provider of 'in house' repair/tech services, and only deal in parts supply. If you have an 'instrument specific' query, or are attempting modifications, we recommend you talk to a luthier/repairer in your area.

Important:

Due to the large volume of orders we process, we work quickly to dispatch shipments. Additions or changes to orders once placed are not always possible.

Our Details

Company Name: Realtone Music (Aus) Pty Ltd

General Enquiries: Please use the contact form above.

NZ Contact Hours: Monday to Thursday 12.00pm to 4.00 pm (excluding public holidays). We are closed Fridays.